Endüstri Mühendisliği (İngilizce) Bölümü Koleksiyonu

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https://dspace.mudanya.edu.tr/handle/20.500.14362/77
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    Pareto‑optimal workforce scheduling with worker skills and preferences
    (Springer, 2025-02) İşeri, Ali; Güner, Hatice; Güner, Ali Rıza; 135066
    This paper addresses employee scheduling in service operations, considering various skill and skill levels and the fuctuating customer demand throughout the day and week. Employee shift and day-of preferences are also considered to enhance morale. We propose a two-stage integer programming model. In the frst stage, the model optimizes the number of employees required for each shift period, ensuring uniform distribution of overstafng to improve customer service. A Pareto frontier approach is applied between the two stages, ofering decision-makers a set of nondominated solutions that balance overstafng and understafng. The second stage uses the selected Pareto-optimal solution to assign shifts and day-ofs to employees, incorporating their skills, preferences, and fairness considerations. Our model implicitly includes shifts and breaks, reducing decision variables and computational time. Using real data from a dining restaurant chain, we validate the model’s efectiveness in enhancing customer service and reducing labor costs by 12.3% compared to manual scheduling. Furthermore, productivity and employee satisfaction improve by considering individual skills and preferences.
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    Psychological impact of disaster relief operations: a study following consecutive earthquakes in Turkey
    (Cambridge University Press, 2024-05) İşeri, Ali; Baltacı, Recep; 135066
    Objective: This cross-sectional study investigates the immediate psychological effects of disaster relief operations on team members following 2 consecutive major earthquakes in Turkey. Methods: A total of 170 participants, including professional firefighters, search and rescue (SAR) workers, and volunteers, were surveyed approximately 1 month after the conclusion of active SAR operations. The study utilizes the DSM-V criteria and the Posttraumatic Stress Disorder Checklist (PCL-5) to assess symptoms of post-traumatic stress disorder (PTSD) among participants. Results: The findings reveal a point prevalence of 35.3% for probable PTSD, highlighting the substantial psychological impact on disaster relief teams. Factors such as age, residency in affected areas, and active SAR involvement significantly influenced probable PTSD rates. Interestingly, actively engaged SAR members had lower probable PTSD rates, possibly due to their training. Those who directly witnessed the earthquakes had higher scores, highlighting the impact of firsthand exposure. Additionally, individuals aged 50 and above displayed a higher mean total severity score compared to younger participants. Conclusions: This research contributes to understanding the mental well-being of disaster relief professionals. The study’s findings underscore the importance of timely mental health support and training for these responders, emphasizing the need for preparedness in disaster relief teams.